Clear-Com energises Singapore’s national performing arts centre

Esplanade-Theatres on the Bay, Singapore’s national performing arts centre have moved their production intercom system from a traditional analogue system to a digital Clear-Com solution.

The centre upgraded its existing partyline intercom system with the HelixNet Digital partyline system, as well as installed an Eclipse HX Median and Eclipse HX PiCo Digital Matrix Intercom Systems. Clear-Com worked closely with local system integrators Electronics & Engineering to install the system.

Performance communications is an important element in Esplanade’s daily operations, ensuring that all show cues are executed accurately timed and that the performances run smoothly. The existing partyline system was producing constant ‘hum’ and ‘buzz’ noises that are inherent in typical analog systems, affecting the quality of some of the quieter performances, so the decision was made to replace the system with a digital solution.

“The improvement in our communication system was immediate. There was no more ‘noise’ in our intercom system.” said Robin Shuttleworth, technical manager at The Esplanade Co. “We chose the new Clear-Com digital system for its clarity and cost-effectiveness, and also because it could run on our existing infrastructure using ethernet cable. This was crucial to us, as it allowed us to ‘recover’ intercom points throughout our venues that we otherwise would have had to set up new infrastructure.”

The newly installed HelixNet and Eclipse HX system also integrates seamlessly with Esplanade’s FreeSpeak wireless intercom system. In combination, the Clear-Com solution enables crisp and clean communication throughout the facility, which comprises the Esplanade concert hall, theatre, recital studio and theatre studio.

“We are delighted to be able to provide a communications system that the team at Esplanade is pleased with,” said Edmund Song, regional sales manager, South Asia Pacific at Clear-Com. “Both the Eclipse HX and HelixNet systems have proven to be very popular with those that require a simple yet effective digital communication system, and the seamless integration between Eclipse and the existing FreeSpeak wireless intercom system provide numerous user benefits for years to come.”